From order to complete install, our typical turnaround is 7–10 days. We schedule around your availability and confirm a 2-hour arrival window with you the day before your appointment.

Our AKK-certified, licensed crews handle full delivery and setup of your new product. Every job gets our White Glove Service: your job site is left cleaner than we found it, and your new product is tested and verified working before we leave.

We'll confirm your 2-hour arrival window with you the day before by text, so you know exactly when to expect the crew. Beyond that, we don't have a one-size-fits-all access policy published here — if you have a specific situation (a building manager, a lockbox, someone else accepting delivery), let us know at Contact and we'll work it out with you.

This is exactly the kind of thing our team handles case by case rather than through a blanket policy on this page. Reach out at Contact with your order details and we'll take care of it.

Yes — Haul Away is available as an add-on at checkout for $75 per item, and our crew will remove and responsibly dispose of your old appliance as part of the same visit.

Yes. You can add an AKK Protection Plan — extended coverage up to 5 years with zero deductibles — starting from $89, right when you configure your installation at checkout.

We serve Colorado Springs and the surrounding areas. We are veteran-owned and operated, based out of our Colorado Springs Showroom.

Yes. Every installation is backed by a service agreement — our Installation Contract — provided before work begins. We won't restate specific contract clauses here since the terms that apply are the ones in the agreement you're given; if you have a question about a specific clause, ask us at Contact.